OUR SERVICES
Information Technology
Our clients have access to a start of the art charge capture application that lets providers submit their charges with ease. Gone are the days where the providers need to submit charges over fax, or email; and wondering if the charge was ever received.
AAAMB’s customized application lets physicians submit, review, and edit before a charge is sent to the clearing house for processing. Our application of international technology is unlike others in the market. It is developed for the provider community and therefore is provided as a value-added service.
BENEFITS VERIFICATION
We develop custom templates based on the specialization and the insurance company. All these templates are designed as part of your on-boarding process and are deemed value-added services. With a single click of a button, you will be able to submit a new benefits request, and also access all your previous benefits of IT.
SCHEDULE APPOINTMENTS
Gone are the days you have to pay up to $50.00 per month per provider for scheduling patients. This module is embedded as part of the application; and can be enabled based on your choice. If providers wish to use this module, AAA helps set up the patients records such that patients are notified with reminders so they don’t miss an appointment. Once again, there is no cost associated with using this module.
PATIENT STATEMENTS
Our IT providers have the ability to generate patient statements that imminently contain the Copay/ Deductibles that need to be collected from the patient. During the on-boarding process, we will work with you to design the patient statement template, and the appropriate information that needs to be in the statement.
REPORTS
There is very little need for providers to request the billers for any reports. All the reports are readily available, and our providers have the ability to execute these reports to better understand the health of the organization. We continuously strive to update the reports and add new ones such that the report does not contain a data dump, but data that will support you with making valid decisions with this information technology.
PAYMENT PROCESSING
Establish a system to regularly track revenue cycle performance, monitoring key metrics such as payment time and reimbursement percentage. Conduct periodic analysis to identify areas for improvement and take corrective actions.
PROCEDURE/ DIAGNOSIS CODE MANAGEMENT
Our clients are able to add/ edit/ delete/ re-prioritize procedure and diagnosis codes with our service of information technology. Simply put, they can manage the codes on their own. We learnt from our experience each practice has their ‘preferred’ set of codes. So, we don’t believe in enforcing the utilization of codes. The application can help sort the most commonly used codes on the top; with the least commonly used codes at the bottom.
CHART NOTES AND OTHER SUPPORTING DOCUMENTS
We no more need to have multiple tools to capture and save your chart notes that are essential for appeals, and re-processing in our information technology. These are also extremely important for Workers Compensation situations. The application comes with unlimited data storage such that our clients can upload, save, and access the chart notes anytime. This is crucial since we won’t need to exchange PHI/ PII information over email; rather you are uploading this information on a secured HIPAA compliant application.
1. Charge Capture:
This is the initial step where healthcare providers input the details of the services rendered to a patient into a digital system. Modern IT solutions offer state-of-the-art charge capture applications, enabling providers to submit their charges easily and securely, moving away from outdated methods like fax or email. This ensures that the charges are accurately recorded and promptly sent to the clearing house for processing.
2. Benefits Verification:
Before proceeding with treatments or billing, it’s crucial to verify a patient’s insurance benefits. IT systems allow for the development of custom templates that match the healthcare provider’s specialization and the patient’s insurance company. This step ensures that all parties are aware of the coverage details, reducing the likelihood of billing disputes and denials.
3. Scheduling Appointments:
IT solutions integrate appointment scheduling into the medical billing software, allowing providers to manage patient appointments efficiently. This includes sending reminders to patients, thus reducing no-shows and ensuring that the healthcare provider’s time is utilized effectively. Such systems often come at no additional cost, providing significant savings over traditional scheduling services.
4. Patient Statements:
After services are rendered, IT systems facilitate the generation of patient statements, detailing the copays, deductibles, and any other charges that the patient is responsible for. These statements are designed during the onboarding process to include all necessary information in a clear and understandable format, aiding in prompt payment collection.
5. Payment Processing and Reconciliation:
The final step involves processing payments from patients and insurance companies. Modern information technology solutions in medical billing support various payment methods, including credit/debit cards and ACH payments, at nominal fees. Additionally, these systems provide comprehensive reporting capabilities, allowing providers to reconcile payments, manage procedure and diagnosis codes, and ensure the financial health of their practice is accurately reflected.
